Question 1

What locations do you service?

Accepted Answer

We provide barbecue catering and pizza catering throughout the Northern Rivers region of NSW, including the Byron Shire towns of Mullumbimby, Byron Bay, Ballina, Lismore, Bangalow, and Casino. We also travel further afield for events up to the Gold Coast in Queensland and down to Yamba in northern NSW, with additional travel fees applied. Travel and mileage costs are calculated based on the number of staff required and the distance from our base in Mullumbimby.

Whether you are planning a wedding, private event, family gathering, or corporate function, our catering team brings the full barbecue and pizza experience to your event, cooking on-site and serving slow-smoked meats, wood-fired pizzas, sides, and salads for a flavour-packed and interactive dining experience wherever your event is located.
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Question 2

How do we secure our event date?

Accepted Answer

Once you are happy with your barbecue catering or pizza catering menu, your event date can be secured with a 20% deposit. Simply request a quote, and our team will guide you through the booking process, including confirming your initial guest numbers. 
Final guest numbers, dietary requirements, and event details are confirmed three weeks prior to the event, and the final invoice is adjusted to reflect the deposit already paid. Securing your date early ensures your barbecue or pizza catering experience is reserved for your wedding, private event, family gathering, or corporate function.

Question 3

What is the minimum spend?

Accepted Answer

Our minimum spend varies depending on the type of catering package:
Pizza catering packages – minimum spend is $1,800*
Paella catering packages – minimum spend is $1,800*
Smokehouse barbecue catering packages – minimum spend is $3,000*
Home drop-off barbecue catering packages – minimum spend is $1,500*
*GST, mileage, and waitstaff are not included in these prices.
All our catering packages include our team arriving on-site to set up our kitchen or cooking equipment, preparing and serving food to your guests, managing sides and salads, cleaning up after service, and returning to our base in Mullumbimby. These minimums ensure we can deliver a full barbecue, smokehouse, or pizza catering experience with the right amount of slow-smoked meats, wood-fired pizzas, paella, sides, and salads for your event. Whether you are planning a wedding, private event, family gathering, corporate function, or a small home gathering, our team will provide a flavour-packed, seamless, and professional catering experience.

Question 4

Do you cater for special dietary requirements?

Accepted Answer

Yes. We can cater for gluten-free, dairy-free, vegetarian, and vegan diets, as well as other common food allergies. Please note that we do not provide food for individuals with celiac disease, as it is too high-risk for them to consume food prepared in our facilities.

All dietary requirements should be provided to us three weeks prior to your event, when final guest numbers and payments are confirmed. This ensures our smokehouse barbecue, pizza, paella, sides, and salads can be prepared safely and appropriately for all your guests, creating a seamless and inclusive catering experience.

Question 5

Can I hire extra waitstaff or bartenders?

Accepted Answer

Yes. We have an experienced and professional team ready to assist with your event. Each staff member is $220 for 4 hours of service, with any additional time charged at $55 per hour.
We recommend hiring one waiter for every 40 guests to ensure smooth service during your smokehouse barbecue, pizza, or paella catering. 
Our team can help manage food service, drinks, and general event support, so you and your guests can enjoy a seamless and stress-free catering experience.

Question 6

Do you provide formal crockery or cutlery?

Accepted Answer

We can provide disposable brown cardboard trays and compostable cutlery for $3 per person. For a more polished option, we also offer disposable bamboo plates with knife, fork, and napkin for $4 per person.
If you would like formal crockery and cutlery, this can be arranged through a hire company, typically around $6 per person. Many clients find it convenient to combine crockery hire with other equipment rentals, such as tents or furniture, through the same supplier, who will also collect the crockery on the same day they pick up their other hired equipment.
These options ensure your smokehouse barbecue, pizza, or paella catering is served in style while matching the level of formality or convenience you prefer for your event.

Question 7

Can you cut and serve our wedding cake?

Accepted Answer

Yes! We are happy to cut and serve your wedding cake with care and precision.

Cakeage is $100. This fee does not include serving items, and additional waitstaff will need to be arranged ahead of time if required.

Question 8

When do you need the final guest count?

Accepted Answer

Final guest count should be finalised 2 week prior to the event, along with all dietary requirements and final payment.

Question 9

What are the logistic /venue requirements needed?

Accepted Answer

To ensure a smooth pizza or smokehouse catering service, we require the following at your venue:
Please contact us if you have any additional questions about venue requirements. Our team will work with you to ensure the setup is seamless for your event.
Arrival 3–4 hours prior to serving time (1–2 hours if preparing before guests arrive)
Access to regular 240V power
Access to potable water
A flat 5x5m surface and an entrance wide enough to manoeuvre our 2.2x6m food truck or mobile oven setup
Flexibility for smaller spaces, as we are adaptable and can adjust our setup if required

Question 10

Can you set-up in remote rural locations?

Accepted Answer

Absolutely! Catering in remote and rural locations is one of our specialties. We often cater to country properties and off-site events, bringing our pizza or smokehouse catering directly to your venue.
We will still require access to power and potable water. A cleaning fee may apply if the site is muddy or challenging.
Please let us know if access is tricky, hilly, or remote so we can plan the setup and ensure a seamless service for your event.

Question 11

What are the payment terms?

Accepted Answer

A 20% deposit is required to secure your requested date for pizza or smokehouse catering.

Deposits are non-refundable unless prior arrangements are made.

The remaining balance is due two weeks prior to your event.
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Question 12

What is the booking procedure?

Accepted Answer

Once you make an inquiry, we provide a detailed quote based on your estimated guest numbers. If you accept the quote, a 20% deposit is required to secure your date. 
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Final payment is requested three weeks prior to the event. Once we have your final guest numbers, we adjust the invoice to reflect the deposit already paid. At this time, we also ask for any dietary requirements and a detailed event schedule outlining how the day will unfold.

This ensures your smokehouse catering is perfectly organised, with the right amount of slow-smoked meats, sides, and salads prepared to provide a seamless, flavour-packed experience for your guests.

Frequently Asked Questions